FAQ

I didn't receive an email confirmation of my order? 

After an order is made, you will automatically be sent an email confirmation. If you do not receive one then check your junk/spam folder!

You will receive an additional email once your order ships. Remember most items take an estimate of 1-3 weeks to make and process before shipping. 

I paid for fast shipping and my order still has not shipped?

The shipping that you pay for at checkout is for how long it takes the shirt to get to you once it is in possession of the postal service. This is not a rush fee. Most items take 1-3 weeks to process and make before shipping. 

How long will it take for my order to ship?

Most items are custom made, which means once your order is placed is when production begins. Custom order items take 1-3 weeks to ship. Each product describes the estimated shipping time in the listing description. The one of a kind tees ship within 2-5 business days. 

How will I know when my order ships?

You will receive a shipping confirmation email that will also include your tracking number. 

What is your return policy?

We do NOT issue any refunds. If your item is damaged upon arrival you must notify us within 3 days of delivery. 

How do I wash/care for my bleached tee? 

To achieve the longest life span possible out of your tee, ONLY  hand wash your tee with cold water and hang to air dry. 

Do you offer wholesale?

Yes, we wholesale to companies all across the United States. Please email wholesale@distressedvintagedesigns.com for an application. 

Who do I contact regarding my order?

Please contact customer@distressedvintagedesigns.com for all questions regarding your order. 

Do you have an ambassador program?

Yes, please contact asmathers@distressedvintagedesigns.com for all inquiries.  

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